How to Fix Microsoft Store Not Downloading or Updating Apps in Windows 11
Dealing with a Microsoft Store that refuses to play nice? Yeah, I’ve been there. Apps just won’t download, install, or update, and it’s like the whole thing is frozen in time. Super frustrating, especially when you’re just trying to get your stuff done. Luckily, a few tricks usually fix it — sometimes it’s just a cache glitch, other times Windows itself needs a little nudge.
Method 1: Reset the Microsoft Store cache — kinda weird, but it works
This is the classic move because cache files get corrupted, especially if you’ve been messing around with the store or updates. Resetting the cache clears out old data that could be messing with downloads or updates.
- Press Windows Key + R — the run box pops up.
- Type
wsreset.exeand hit Enter. - A window pops up, and after a few seconds, the Store will launch itself. Don’t worry if it seems like nothing’s happening — it’s just clearing stuff behind the scenes.
On some machines, this doesn’t fix it immediately, but usually a quick reboot right after helps. Not sure why it works — Windows has to make things more complicated than they need to, of course.
Method 2: Check your date & time settings – because of course, Windows has to make it harder than it needs to
If your system’s clock is way off, it can throw off Microsoft’s servers. It’s a simple fix but surprisingly overlooked.
- Right-click the date/time on the taskbar, pick Date and Time settings.
- Make sure Set time automatically and Set time zone automatically are toggled on. If not, turn them on.
- Click Sync now to force a refresh. Sometimes this gets wonky and needs a manual nudge.
This basically makes sure your PC’s clocks match what the Microsoft servers expect. Hung out with buddies who had weird store issues until they fixed this. Sometimes it’s just that simple.
Method 3: Get the latest Windows updates — the good stuff, usually fixes bugs
Outdated Windows can cause all sorts of weird issues, including store problems. Checking for updates is quick — and it might fix your problem without much fuss.
- Press Windows Key + I to open Settings.
- Go to Update & Security.
- Hit Check for updates. If there are updates, install them. Sometimes a restart is mandatory, so do that.
Keep in mind that on some setups, Windows Update might be stuck or buggy. Patience, or a restart, sometimes helps. On one setup it worked after I just manually downloaded the update from Microsoft’s site, but that’s rare.
Method 4: Use the troubleshooter — Windows’ own fix-it squad
If everything else seems fine but the store still acts up, give this a shot. It’s built-in and usually catches the obvious stuff.
- Open Settings (Win + I) > Update & Security.
- Click on Troubleshoot.
- Choose Additional troubleshooters.
- Select Windows Store Apps and hit Run the troubleshooter.
Follow whatever it suggests. On some machines, this fixes it on the first try, other times it just makes Windows more aware of the problem — kind of weird, but it works.
Method 5: Re-register the Microsoft Store — kinda like giving it a reboot from the inside
If nothing else helps, re-registering the app is the next step. It’s a bit more involved, but it often fixes stubborn issues.
- Search for PowerShell, right-click, and pick Run as administrator.
- Paste this command — don’t ask me why, but it’s a known fix:
Get-AppxPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}- Hit Enter. Be patient, this can take a minute or two.
- Close PowerShell, restart your PC, and try again.
This feels like a nuclear option some days, but it often clears out whatever bugs are lurking inside.
Method 6: Check network and firewall settings — because Windows likes to block its own stuff sometimes
If your internet connection is wonky or your firewall is blocking the store, downloads won’t happen. It’s not always obvious, but worth a shot.
- Go to Control Panel > Network and Internet.
- Click on Network and Sharing Center.
- Right-click your active connection and pick Properties.
- Make sure Internet Protocol Version 4 (TCP/IPv4) is checked.
- Check your firewall settings to see if the Microsoft Store or Windows Apps are accidentally blocked. That can happen, even if you didn’t set it up that way.
Sometimes, resetting network settings or even toggling airplane mode can fix weird glitches. Also, avoid VPNs or proxies if possible — they can interfere with app downloads.
Extra Troubleshooting Tips — because sometimes it’s just a random hiccup
This may sound obvious, but verify you’re connected to a stable internet connection. No point troubleshooting if your Wi-Fi’s flaky. Also, if you keep hitting dead ends, trying a new user account isn’t a bad idea — sometimes user profiles just get corrupted.
Frequently Asked Questions
Why won’t Microsoft Store download apps?
It could be due to cache, time settings, or network/firewall issues. Try resetting and re-registering the Store.
Is it safe to re-register the Microsoft Store?
Yes, the PowerShell method provided is an official fix used by support engineers.
Wrap-up — hopefully this gets your store back on track
Most of the common problems with the Microsoft Store are fixable with these steps. They cover the usual suspects — cache issues, clock inconsistencies, outdated Windows, network hiccups — and a few more advanced tricks. It’s always a pain when stuff doesn’t work, but these solutions are usually enough to get things moving again.
- Try resetting the cache first — it’s quick and often effective.
- Double-check date/time and Windows updates.
- Run the troubleshooters and re-register the store if needed.
- Peek into network and firewall settings, just in case.
Hope this shaves off a few hours for someone. If this gets one update moving, that’s a win. Just something that worked on multiple machines and feels like the real-world fix you need.